I called my credit card company to advise them that I will be in new part of country and not to worry about charges therefrom. The call was fine. I took survey afterwards. The 4th question was something like “Did you call us before about this issue and were we able to help (1 for yes, 2 for no)”. But I had never called before on this issue, so neither ‘1’ or ‘2’ were correct. I kept silent. After 3rd message “incorrect data received” (which is sort of true, because no data was received), the call was terminated. They need a ‘not applicable’ response to the question.